New Patient Onboarding
Benehealth’s Onboarding Process
At Benehealth we offer a comprehensive onboarding experience that goes beyond just a single consult visit. Our Benehealth IQ Assessment is a unique onboarding experience that has been intentionally designed to support our new patients. This allows our team to truly get to know you, your health concerns, goals, and history to best guide personalized care planning.
Unlike traditional medicine, which focuses on the treatment of symptoms, Functional Medicine aims to identify and address the root cause(s) of health conditions and symptoms. This approach requires time and integration of nutrition and lifestyle practice. During your onboarding, you will have the support of your functional medicine practitioner, nutritionist, and health coach, to ensure a seamless experience as you get started with your care plan.
The assessment combines a comprehensive physical exam, in-depth history, diagnostic testing, and time spent discussing your wellness plan and progress with our practitioners at our functional medicine center in Surprise, AZ.
A Thoughtful Beginning to Your Healing Journey
Ample Time
In a comprehensive 2-hour onboarding visit, we uncover root causes, review your history in depth, and map your next steps — whether that’s follow-up care or a guided program.
Advanced Diagnostics
We use our advanced diagnostic tools and labs to uncover your highest priority areas for healing.
Continuous Support
You will get frequent touchpoints ensure you have all the support you need for maximum success.
How It Works
1
Schedule your OnBoarding Visit
Your journey begins with a 2-hour, in-depth functional medicine onboarding visit. During this visit, your Benehealth practitioner takes the time to understand your full health story — including symptoms, timeline, lifestyle, and goals.
This visit includes a functional physical exam, comprehensive history review, and personalized lab recommendations to uncover root causes.
2
Complete your Intake Paperwork
Prior to your visit, you’ll complete a detailed intake through our secure patient portal.
This allows your care team to thoroughly review your history, symptoms, and concerns before you arrive — so your onboarding visit is focused, efficient, and deeply personalized.
Yes, we read everything.
3
Review Your Labs & Next Steps
Once your lab results are available, you’ll meet with your provider to review findings, understand what’s driving your symptoms, and receive clear, personalized recommendations.
This visit connects the dots between your results and your real-life health concerns — and outlines your next best steps forward.
4
Choose Your Ongoing Care Path
Based on your goals and needs, your provider will recommend ongoing care options — either through discounted care programs and packages designed for optimal results, or per-visit sessions for flexible support.
Our programs offer the best value, continuity, and outcomes — while still giving you the freedom to choose what feels right for you.
Why Benehealth’s Onboarding Leads to Better Results
Most people seek functional medicine because they want real answers and lasting change — not another short visit or generic recommendation. At Benehealth, our onboarding and care programs are designed to do exactly that.
By starting with a comprehensive onboarding and continuing care through structured programs or follow-up visits, we’re able to look at your health as a whole system, track progress over time, and make meaningful adjustments as your body responds. This continuity is what drives better outcomes.
Our programs offer the greatest value for patients who want accountability, guidance, and long-term support — while still allowing flexibility for those who prefer per-visit care. Either way, you’re not left guessing what to do next. Every recommendation is intentional, personalized, and grounded in root-cause medicine.
This approach replaces fragmented care with a clear path forward — helping you move from confusion to confidence, and from managing symptoms to supporting real healing.
.
Onboarding for Real Answers - Not Rushed Visits
Most people are used to a healthcare system with little to no true onboarding — brief appointments, limited history review, and recommendations made without understanding the full picture. Complex concerns get rushed, and follow-through is often missing.
Benehealth was designed to be the opposite.
Our onboarding creates the time and structure needed to truly understand what’s driving your symptoms, review meaningful diagnostics, and build a clear path forward. Instead of one-off visits and disconnected care, you receive guidance that continues — allowing progress to be tracked, plans to be refined, and results to actually happen.
This is functional medicine the way it was meant to be practiced: thoughtful, personalized, and built for lasting change — not quick fixes.
Your Onboarding Assessment Includes
Complete Physical Examination
Your Benehealth medical practitioner will conduct a thorough physical exam. We’ll measure your heart rate, and blood pressure, listen to your heart and lungs, complete a neurological exam, and check all body systems for signs of dysfunction.
Health History Review
We can’t treat what we don’t understand. We’ll conduct a thorough timeline review of your health history – looking for clues and connections to your current symptoms. We also conduct trauma-informed care evaluations.Â
Body Composition Analysis
Using the latest 3D technology, we’ll measure your body fat, muscle mass, and metabolic rate – and track them over time. Because there’s nothing more motivating than seeing how far you’ve come!
Nutrigenomic Test Analysis
Optional Nutrigenomic and genetic testing show us potential weaknesses in biochemical processes like enzyme production, detoxification, and inflammation.
These tests help us guide treatment and help us determine what other lab tests may be needed. This way we’re only treating if there’s actually a problem.
*Testing cost is additional.
Comprehensive Lab Test Analysis
We use standard labs to evaluate your current health and track changes over time. We’re trained to see the body as an interconnected whole. Additional testing may be recommended based on the results of these tests.
*Testing cost is additional. You’ll have the option to use your insurance for lab testing or we can provide a cash payment option.
Functional Medicine Test Analysis
Sometimes a diagnosis isn’t easy or obvious. Advanced functional medicine testing provides deeper insights into potential problem areas like GI dysfunction, micronutrient deficiencies, or toxin exposures.
*Testing cost is additional.
If you’re financially unable to complete ALL testing upfront, we’ll work with you to create a testing plan based on your unique needs.
Ready to Finally Invest in Yourself?
Healthy Weight
Healthy weight management and body sculpting.
It’s hard to feel your best if you’re not confident in your own body. We specialize in helping you achieve and maintain a healthy weight based on realistic goals for your best health – not based on an impossible goal of physical perfection.
Our weight loss program is specific to your biological requirements.
Holistic Skin Health
Look your best with regenerative aesthetic treatments.
Your skin is the first line of defense between you and a harsh environment. Our natural aesthetics center offers the latest non-invasive and minimally invasive treatments to help you repair and regenerate your skin and age radiantly. And your safety is always the number one priority of our functional medicine practitioners and clinical estheticians. Don’t let time determine your radiance.
Membership
Maintain your good health with wellness and prevention.
Lifelong health and wellness is the ultimate goal. In the Benehealth Membership program, we’ll give you recommendations for optimal health and help you create a realistic, achievable plan for lifelong success. If you’re struggling with any current health imbalances, our practitioner may recommend you start in the Membership program after completing your BH IQ Assessment. Or continue your path toward optimal wellness with the maintenance Membership program after completing the Functional Medicine or Healthy Weight Management program.
